Maintenance plans that protect your warranty — and your energy savings
Regular servicing helps solar panels and heat pumps meet manufacturer maintenance requirements and continue delivering the energy savings you paid for. Every Nexus plan offers transparent monthly or annual pricing with no surprise call-out fees.
Solar panel maintenance plans
Annual inspection, inverter diagnostics and electrical safety checks from an MCS certified installer — with transparent pricing and no hidden call-out costs.
Compliance and peace of mind — keeps your manufacturer warranty valid.
- Annual visual inspection: panels, mounting, roof penetrations, cabling
- Inverter diagnostics and fault log review
- Electrical safety check: isolators, connections, insulation resistance
- Performance review against installation baseline
- Written report with photos, emailed within 48 hours
Everything in Essential Care, plus a proper clean and thermal survey.
- Everything in Essential Care
- Professional panel clean using purified water and soft-bristle equipment
- Thermal imaging scan to catch developing hot spots and failing bypass diodes early
- Priority fault callout: engineer on site within 48 hours
- 10% discount on any parts needed outside manufacturer warranty
£1,695 for 10 years, paid once. Callouts and diagnosis included at no extra charge.
- Everything in Complete Care, delivered annually across the plan term
- Engineer callouts and fault diagnosis included at no extra charge
- Like-for-like replacement of failed components where not covered by manufacturer warranty
- Plan payment held/insured in line with RECC guidance
Prices shown are indicative starting prices and will be confirmed for your specific system as part of your quote.
Heat pump maintenance plans — simple monthly pricing
Sold as a straightforward monthly payment rather than a large annual bill, delivered by F-gas certified engineers — closer to boiler cover than a one-off service call.
Approx. £168/year. Keeps your manufacturer warranty compliant.
- Annual F-gas certified service: refrigerant pressure check, filter clean, outdoor coil clean
- Electrical connection and safety controls inspection
- Defrost cycle test and flow temperature verification
- Manufacturer warranty compliance documentation
- Written service report within 48 hours
Approx. £240/year. Priority callout and controls fault cover included.
- Everything in Essential Care
- Priority fault callout: engineer on site within 48 hours
- 10% discount on parts and labour outside warranty
- Heat pump & controls fault cover (smart thermostat, zone controls, app connectivity)
Approx. £360/year. Whole central heating system cover, 24/7.
- Everything in Complete Care
- Central heating system cover: radiators/emitters, buffer tank, hot water cylinder
- 24/7 emergency callout
- No-quibble parts & labour cover up to £500 per claim, outside manufacturer warranty
- Annual system efficiency review with COP verification
Prices shown are indicative starting prices and will be confirmed for your specific system as part of your quote.
Install solar and a heat pump? Bundle the cover.
Because Nexus installs solar, heat pumps and electrical work under one roof, we offer a bundled Whole-Home Care plan — heat pump cover plus solar Complete Care — priced at a discount to the sum of the two, on one simple monthly payment. Single-technology installers can't offer that combination.
- One monthly payment covers both your solar system and your heat pump
- Transparent pricing — ask for a Whole-Home Care quote alongside your installation quote
- MCS, F-gas and RECC-aligned servicing standards across both technologies
Simpler cover for a connected home
Combine solar Complete Care with heat pump cover in one convenient plan, with one point of contact for servicing and support.
What people ask about servicing
Do I need regular servicing for my warranty?
Many manufacturers require documented servicing to meet their warranty conditions, particularly for heat pumps. Our service reports provide a clear maintenance record.
Can I pay monthly instead of one annual bill?
Yes — heat pump plans are priced monthly from £13.99, and solar plans can be arranged on a similar basis on request instead of the standard annual payment.
What's included if something breaks outside warranty?
Complete Care and above include support for parts and labour outside the manufacturer warranty. The precise cover available depends on the selected plan and system eligibility.
Do you offer plans if someone else installed my system?
In most cases yes, subject to a compatibility check at your first service visit. Get in touch and we'll confirm whether your system can be covered.
Keep your system running — and your warranty valid
Transparent monthly or annual pricing for solar and heat pump maintenance from a qualified renewable-energy team.